STORE POLICY
PRIVACY POLICY
1. DATA OF THE PERSON IN CHARGE OF THE TREATMENT
ANKARA JEWELS
Address: Cami de Moncada, 38, Valencia.
Email for communications regarding data protection:
Applicable regulations
Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), and the Organic Law 3/2018 of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights.
Personal Data Protection and Guarantee of Digital Rights.
By providing us with your data, you declare that you have read and are aware of this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.
The Company may modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Data Protection Agency.
These privacy conditions may be supplemented by the Legal Notice, Cookies Policy and the General Conditions, if any, are collected for certain products or services, if such access involves any specialty in the field of personal data protection.
1.2. Data Protection Officer
There is no Data Protection Delegate assigned.
2. PURPOSE OF THE PROCESSING OF PERSONAL DATA
We process your personal data for the following purposes:
- To provide you with information related to the products and services offered by our company and that are detailed in this web site.
- To carry out the contracting of our services by means of the acceptance of the order
order and/or the signature of a commercial contract.
- To send you by e-mail and/or postal mail the news and novelties about our company, as well as the updates of our catalog of products and services.
We will keep your personal data from the time you give us your consent until you revoke it or request the limitation of the treatment. In such cases, we will keep your data blocked for the legally required periods.
3. LEGITIMACY AND DATA COLLECTED
The legitimacy for the processing of your data is the express consent given by a positive and affirmative act (fill out the appropriate form and check the box of acceptance of this policy) at the time of providing us with your personal data.
3.I. Consent to process your data:
By filling in the forms, checking the box "I accept the Privacy Policy and clicking to send the data, or by sending e-mails to the Company through the accounts provided for this purpose, the User declares to have read and expressly accepted this privacy policy, and gives his unequivocal and express consent to the processing of his personal data in accordance with the purposes of www.ankarajewels.com.
3.1. Consent to treat your data:
By filling in the forms, checking the box "I accept the Privacy Policy and clicking to send the data, or by sending e-mails to the Company through the accounts provided for this purpose, the User declares to have read and expressly accepted this privacy policy, and gives his unequivocal and express consent to the processing of his personal data in accordance with the purposes indicated.
3.2. Categories of data
The data collected refer to the category of identification data, such as: Name, Surname, Telephone. Postal address Company. E-mail. as well as the IP address from which you access the data collection form.
4. SECURITY MEASURES
As part of our commitment to ensure the security and confidentiality of your personal data, we inform you that we have taken the necessary technical and organizational measures to ensure the security of personal data and avoid its alteration, loss, unauthorized access or processing, given the state of technology, the nature of the data stored and the risks to which they are exposed, according to Art. 32 of the RGPD EU 679/2016.
5. TRANSFER OF DATA
No data transfers or international transfers of your data are foreseen, with the exception of those authorized by tax, commercial and telecommunications legislation as well as in those cases in which a judicial authority requires us to do so.
6. USER RIGHTS
Any interested party has the right to obtain confirmation as to whether or not we are processing personal data concerning him/her. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, data subjects may object to the processing of their data. The Data Controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its processing, the right to oppose its processing, the right to data portability and the right to revoke the consent given. You also have the right to file a complaint with the Spanish Data Protection Agency.
6.1. How to exercise my rights?
To exercise your rights, you must contact the data controller, requesting the corresponding form for the exercise of the chosen right. Optionally, you can go to the competent Control Authority to obtain additional information about your rights. The contact details for the exercise of your rights is the e-mail: info@ankara-jewels.com. Remember to attach a copy of a document that allows us to identify you.
7. CONSENT TO SEND ELECTRONIC COMMUNICATIONS
Likewise, and in accordance with the provisions of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding box "I accept the sending of electronic communications", you are giving your express consent to send you information about the Company to your e-mail address, telephone, fax or other electronic means.
PRIVACY & SAFETY
This Privacy Policy sets forth the terms under which Ankara Jewels uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to provide personal information by which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated and we encourage and emphasize that you should continually review this page to ensure that you agree to any such changes.
Information that is collected
Our website may collect personal information such as name, contact information such as your email address and demographic information. Also, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of Information Collected
Our website uses the information in order to provide the best possible service, particularly to keep track of users, to keep track of orders if applicable, and to improve our products and services. We may periodically send emails through our site with special offers, new products and other promotional information that we feel may be relevant to you or may be of benefit to you, these emails will be sent to the address you provide and may be unsubscribed from at any time.
Ankara Jewels is highly committed to fulfilling our commitment to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
Cookies
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting this file is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.
Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service from websites, they do not give access to information about your computer or you, unless you choose to provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline cookies you may not be able to use some of our services.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection of those other third party sites. Those sites are subject to their own privacy policies and we recommend that you check with them to confirm that you agree with them.
Control of your personal information
At any time you may restrict the collection or use of personal information that is provided to our website. Whenever you are asked to fill out a form, such as a user registration form, you can check or uncheck the option to receive information by e-mail. In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.
This company will not sell, give away or distribute the personal information that is collected without your consent, unless required by a judge with a court order.
Ankara Jewels reserves the right to change the terms of this Privacy Policy at any time.
In Ankara Jewels we elaborate our products in a handmade way from a rigorous selection of metals and gems, making each product unique.
The illustrative image of the jewel is shown as an example.
The availability of products on the website is updated according to stock. All product orders are subject to product availability.
We will not intentionally offer for sale more units than are available in stock.
If for uncontrollable reasons or unintended errors ANKARA JEWELS should offer for sale a product not available in stock and it is purchased by a user, the company undertakes to act in good faith and offer the user the possibility of:
Refund any amount that may have been paid without any penalty through the same means by which it was made.
Replace by another model of equal quality and value available in stock with the consent of the customer.
If there is a possibility of having availability of the product, send it in a new delivery time.
POLITICA DE EMPRESA
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments